BRINXO Support

Something not working, or an idea to make BRINXO better? Email us at support@brinxo.online. We read every message.

Reporting a bug

These details help us fix things quickly:

The app version and platform, shown at the bottom of Settings (e.g. “BRINXO 1.0.0 · web”).
Your device and browser (e.g. “Pixel 7, Chrome” or “Chromebook”).
What you did, what you expected, and what happened instead.

Common questions

My progress disappeared

Progress is saved on your device, in the browser or app you play in. Clearing browser data, using private browsing, or switching devices starts fresh. Progress on game portals is saved by the portal.

How do I reset my progress?

Open Settings → Reset progress. This erases scores, XP, streaks and badges on that device.

How do I delete my data?

We don’t hold an account or personal profile for you. Resetting progress (or clearing the site’s data in your browser, or uninstalling the app) removes everything stored on your device. See the privacy policy for details on anonymous statistics and ads.

The game has no sound

Check Settings → Sound and your device volume. Browsers only allow sound after your first tap or key press.

Can I turn off animations?

Yes — Settings → Reduce motion. By default BRINXO follows your device’s setting.